Reference

Everything You Want to Know About 7days

We have gathered the questions we hear most often — from opening your account to placing your first deposit via UPI or Paytm — and answered each one…

Account SetupUPI & Paytm DepositsWithdrawalsLobby AccessAccount Security
Explore The Lobby Read FAQ
7days Everything You Want to Know About 7days
7days How Our FAQ Helps You Move Faster

How Our FAQ Helps You Move Faster

This FAQ covers the questions that come up most at 7days — how to verify your account, how deposits via UPI, Paytm, and PhonePe are processed, how long withdrawals take once documents are cleared, and how to reach our support team when something needs a human. Rather than burying answers inside long help articles, we have kept each response short and specific

so you spend less time reading and more time in the lobby. If your question is not listed here, our live chat team is on hand around the clock.

  • UPI
  • Paytm
  • PhonePe
  • Google Pay
THREE THINGS TO KNOW

Account, Payments and Lobby at a Glance

Before you dig into the full FAQ, here are three areas our questions cluster around — so you can jump straight to what matters to you.

7days mobile gaming
Setting Up and Verifying
UPI, Paytm and PhonePe Deposits
What Is Available Where Local Law Permits
Open Your Account Explore The Lobby
PLATFORM AT A GLANCE

Numbers That Put the FAQ in Context

24/7
Live support availability
3
Local payment rails — UPI, Paytm, PhonePe
<1 min
Typical UPI deposit clearing time
< 24 hrs
Standard withdrawal processing window
REACH OUR TEAM

When the FAQ Does Not Cover It

Our FAQ handles the common cases, but some account situations need a real conversation. Here are the three ways to reach us directly — pick whichever fits your moment.

Team online

Live Chat

Open the chat widget from any page and connect with a support agent in seconds. Available around the clock, live chat is the fastest route for account, deposit, and withdrawal questions.

Email Support

Send a detailed message to our support address for document-related queries or anything that needs a paper trail. We aim to respond within a few hours during peak periods.

Help Centre Articles

Browse our categorised help articles for step-by-step answers on account settings, PhonePe linking, Paytm wallet connection, and game-room access — all written in plain language.

WHY WE SAY WHAT WE SAY

How 7days Keeps Its FAQ Accurate

Every answer in our FAQ is written by the team that actually operates the platform — the same people who configure the payment rails, handle withdrawals, and manage…

Written by Operators

Our FAQ answers come directly from the teams managing deposits, withdrawals, and live game sessions — so what you read…

Updated After Changes

Whenever our payment process, verification steps, or lobby access rules change, the FAQ is updated within the same working day…

India-Specific Answers

Questions about UPI, Paytm, and PhonePe are answered with India-specific deposit and withdrawal flows in mind — not generic international…

No Invented Numbers

Timing figures we quote — like the under-one-minute UPI clearing time — are drawn from our actual payment processing logs…

Linked to Live Support

Every FAQ answer that touches a complex topic points you directly to live chat or email so there is always…

Region-Law Clarity

Where lobby access or specific game availability depends on local law, our FAQ says so plainly — we do not…

When to Use the FAQ and When to Chat

Knowing which channel fits your question saves you time. The table below maps question types to the right resource so you are not waiting in a queue for…

How to deposit via UPICovered in full in the FAQ — step-by-step with timing details. No need to open a chat for this one.
Why a Paytm deposit is pendingStart with the FAQ, which lists the common causes. If your case does not match, escalate directly to live chat with your transaction reference.
Linking a PhonePe accountFAQ covers the standard linking flow. For edge cases — such as a number mismatch — our email support can resolve it with document verification.
Withdrawal timing and statusThe FAQ explains our standard processing window. For a specific withdrawal status update, live chat can pull up your account record in real time.
Account verification documentsFAQ lists exactly which documents are accepted and in what format. Submission itself is done through your account dashboard, not through chat.
Live Baccarat or Aviator room accessFAQ explains which games are available where local law permits. Room-specific technical issues go to live chat with a screenshot.
Changing account detailsSome fields — like mobile number — require identity verification before they can be changed. The FAQ outlines the process; live chat handles the actual update.
INSIDE THE LOBBY

What Defines the 7days Experience

Beyond the FAQ answers, here are six concrete elements that shape what you find when you open your account — from the live tables we stream to the slot rooms available to you where…

01
Live Baccarat Tables Our live Baccarat rooms run around the clock with human dealers streamed in real time. You can switch between standard and speed formats without leaving the live casino section.
02
Spribe Aviator Aviator from Spribe sits in our crash-game section and has its own chat feed so you can watch how others in the room are playing before you decide on your own round.
03
El Dorado Slot Room El Dorado is one of the slot titles we see opened most frequently. It runs on a multi-line format with a detailed paytable accessible directly from the game screen.
04
Football Strike Football Strike offers short-round sports-style gameplay that fits a quick session — load it from the arcade section and the round completes in under two minutes per game.
05
Fishing God Fishing God is a multiplayer fishing arcade title where rounds are visible to everyone at the table simultaneously. It is especially popular during evening sessions in the India timezone.
06
Bingo Rooms Our Bingo section runs scheduled draws throughout the day. You can purchase cards directly from the lobby, and results are displayed on-screen with automatic prize crediting to your wallet.

Questions We Hear Most at 7days

These are the questions our support team receives most often. We have answered each one with the exact detail you need — no padding, no hedging — so you can act on the answer straight away.

Visit 7days.cyou, enter your mobile number, and follow the on-screen steps. You will receive an OTP to confirm your number. Once confirmed, your account is active and you can deposit via UPI, Paytm, or PhonePe immediately — subject to local law in your region.

UPI deposits typically clear in under a minute. Once your bank confirms the payment, the amount appears in your 7days wallet automatically. If the balance has not updated after five minutes, use live chat and share your UTR number so we can trace it.

Yes — both Paytm and PhonePe are supported deposit methods. Select your preferred option in the cashier section, enter the amount, and complete the payment in the respective app. Processing speed is similar to UPI and usually under a minute.

Standard verification asks for a government-issued photo ID and proof of your bank account or UPI handle. Documents are submitted through your account dashboard. Once approved — usually within a few hours — withdrawals are processed within the standard 24-hour window.

Access to specific game rooms, including Live Baccarat, Spribe Aviator, and slot titles like El Dorado, depends on local law where you are located. We show available games based on your region, and our FAQ is updated whenever eligibility rules change.

Do not attempt the deposit again immediately. Go to live chat, share the Paytm transaction ID and the exact amount, and our team will check the payment gateway record. Most failed-debit cases are resolved and credited within two hours of raising the query.

Our live chat widget is available on every page, around the clock. For queries that need document handling — such as identity verification disputes — email support is available and we aim to reply within a few hours. There is no phone line at this time.

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